CBSE Class 12th Business Studies Syllabus 2023-24: Download PDF

Understand the concept of management.

Explain the meaning of ‘Effectiveness and Efficiency.

Discuss the objectives of management.

Describe the importance of management.

Examine the nature of management as a science, art, and profession.

Understand the role of top, middle, and lower levels of management

Explain the functions of management

Discuss the concepts and characteristics of coordination.

Explain the importance of coordination.

Understand the concept of principles of management.

Explain the significance of management principles.

Discuss the principles of management developed by Fayol.

Explain the principles and techniques of scientific management.

Compare the contributions of Fayol and Taylor.

Understand the concept of ‘Business Environment’.

Describe the importance of the business environment

Describe the various dimensions of ‘Business Environment’.

Understanding the concept of demonetization

Understand the concept of planning.

Describe the importance of planning.

Understand the limitations of planning.

Describe the steps in the process of planning.

Develop an understanding of single-use and standing plans

Describe objectives, policies, strategy, procedure, method, rule, budget, and program as types of plans.

Concept and importance

Understand the concept of organizing as a structure and as a process.

Explain the importance of organizing.

Organising Process

Describe the steps in the process of organizing

Structure of organization - functional and divisional concept. Formal and informal organization- concept

Describe the functional and divisional structures of an organization.

Explain the advantages, disadvantages, and suitability of functional and divisional structure.

Understand the concept of formal and informal organization.

Discuss the advantages, and disadvantages of formal and informal organization.

Delegation: concept, elements, and importance

Understand the concept of delegation.

Describe the elements of delegation.

Appreciate the importance of Delegation.

Decentralization: concept and importance

Understand the concept of decentralization.

Explain the importance of decentralization.

Differentiate between delegation and decentralization.

Concept and importance of staffing

Understand the concept of staffing.

Explain the importance of staffing

Staffing as part of the Human Resource Management concept

Understand the specialized duties and activities performed by Human Resource Management

Staffing process

Describe the steps in the process of staffing

Recruitment process

Understand the meaning of recruitment.

Discuss the sources of recruitment.

Explain the merits and demerits of internal and external sources of recruitment.

Selection – process

Understand the meaning of selection.

Describe the steps involved in the process of selection.

Training and Development - Concept and importance, Methods of training - on the job and off the job - vestibule training, apprenticeship training and internship training

Understand the concept of training and development.

Appreciate the importance of training the organization and the employees.

Discuss the meaning of induction training, vestibule training, apprenticeship training, and internship training.

Differentiate between training and development.

Discuss on-the-job and off-the-job methods of training.

Concept and importance

Describe the concept of directing.

Discuss the importance of directing

Elements of Directing

Describe the various elements of directing

Motivation - concept, Maslow’s hierarchy of needs, financial and non-financial incentives

Understand the concept of motivation.

Develop an understanding of Maslow’s Hierarchy of needs.

Discuss the various financial and non-financial incentives.

Leadership - concepts, styles - authoritative, democratic, and laissez-faire

Understand the concept of leadership.

Understand the various styles of leadership.

Communication - concept, formal and informal communication; barriers to effective communication, how to overcome the barriers

Understand the concept of communication.

Understand the elements of the communication process.

Discuss the concept of formal and informal communication.

Discuss the various barriers to effective communication.

Suggest measures to overcome barriers to communication.

Controlling - Concept and importance

Understand the concept of controlling.

Explain the importance of controlling.

Relationship between planning and controlling

Describe the relationship between planning and controlling

Steps in the process of control

Discuss the steps in the process of controlling.

Concept, role, and objectives of Financial Management

Understand the concept of financial management.

Explain the role of financial management in an organization.

Discuss the objectives of financial management

Financial decisions: investment, financing

and dividend- Meaning and factors affecting

Discuss the three financial decisions and the factors affecting them.

Financial Planning - concept and importance

Describe the concept of financial planning and its objectives.

Explain the importance of financial planning.

Capital Structure – concept and factors affecting capital structure

Understand the concept of capital structure.

Describe the factors determining the choice of an appropriate capital structure of a company.

Fixed and Working Capital - Concept and factors affecting their requirements

Understand the concept of fixed and working capital.

Describe the factors determining the requirements of fixed and working capital.

Financial Markets: Concept

Understand the concept of financial markets.

Money Market: Concept

Understand the concept of the money market.

Capital market and its types (primary and secondary)

Discuss the concept of capital markets.

Explain primary and secondary markets as types of capital markets.

Differentiate between the capital market and the money market.

Distinguish between primary and secondary markets.

Stock Exchange - Functions and trading procedure

Give the meaning of a stock exchange.

Explain the functions of a stock exchange.

Discuss the trading procedure in a stock exchange.

Give the meaning of depository services and demat accounts as used in the trading procedure of securities.

Securities and Exchange Board of India (SEBI) - objectives and functions

State the objectives of SEBI.

Explain the functions of SEBI.

Marketing – Concept, functions, and philosophies

Understand the concept of marketing.

Explain the features of marketing.

Discuss the functions of marketing.

Explain the marketing philosophies.

Marketing Mix – Concept and elements

Understand the concept of marketing mix.

Describe the elements of the marketing mix.

Product - branding, labeling, and packaging – Concept

Understand the concept of the product as an element of the marketing mix.

Understand the concept of branding, labeling, and packaging.

Price - Concept, Factors determining price

Understand the concept of price as an element of the marketing mix.

Describe the factors determining the price of a product.

Physical Distribution – concept, components, and channels of distribution

Understand the concept of physical distribution.

Explain the components of physical distribution.

Describe the various channels of distribution.

Promotion – Concept and elements; Advertising, Personal Selling, Sales Promotion, and Public Relations

Understand the concept of promotion as an element of the marketing mix.

Describe the elements of the promotion mix.

Understand the concept of advertising.

Understand the concept of sales promotion.

Discuss the concept of public relations.

Concept and importance of consumer protection

Understand the concept of consumer protection.

Describe the importance of consumer protection.

Discuss the scope of the Consumer Protection Act, 2019

The Consumer Protection Act, 2019:

Meaning of consumer

Rights and responsibilities of consumers Who can file a complaint?

Redressal machinery remedies available

Understand the concept of a consumer according to the Consumer Protection Act, 2019.

Explain consumer rights

Understand the responsibilities of consumers

Understand who can file a complaint and against whom

Discuss legal redressal machinery under the Consumer Protection Act, 2019.

Examine the remedies available to the consumer under the Consumer Protection Act, 2019.

Consumer awareness - Role of consumer organizations and Non-Governmental Organisations (NGOs)

Describe the role of consumer organizations and NGOs in protecting consumers’ interests.